What is the DemoGo software? DemoGo is a tool for creating interactive walkthrough demonstrations or tutorial content for websites or web applications. Demos are created...
What Can DemoGo Create Demos For? DemoGo can be used to create demos from content that can be loaded into a web browser. For example, this...
Who Can Use My Demos? DemoGo demos are intended to be used on desktop/laptop computers. Demos can technically be used on mobile devices, but smaller...
How do I create a DemoGo account? A DemoGo account can be created by visiting http://www.demogo.com/ and clicking on the ‘Download’ link in the top menu. You...
Navigating the software The DemoGo interface is simple enough that anyone with basic tech literacy should be able to get up and running...
Upgrading from a trial account/cancel account Once you have seen what DemoGo has to offer during your trial period, you can upgrade your account to a...
Is this an online service? The DemoGo service functions using a locally-installed application, with your project files also being saved locally. Internet connectivity is, however,...
Can I upload to my own website? Yes. Your demos can be uploaded to your own website, a subdomain of your website or anywhere else that you...
Do I require a plugin for DemoGo? DemoGo is entirely functional without the need for a plugin. All that is required to create a demo is the...
Do you offer a hosted service? Professional and Enterprise-level accounts can avail of our cloud hosting service. Standard accounts can only upload projects to their own...
Are there tutorials available? The DemoGo Knowledgebase contains all the information you should need to get up and running with the software. This includes...
Can I add elements to my website? After you have captured your web page into the DemoGo software, you can add widgets to the page in order...
Can I edit the background of my website? When creating a demo, you can bring your widgets into focus by creating an overlay between your widgets and your...
Where does my project publish to? Your project can be published to your own website, a subdomain of your website, an intranet or anywhere else that...
Can I edit a published version? After initially being published, a demo can be edited by opening the project in the DemoGo application. Once the required...
Can I create multiple accounts? Free and Standard DemoGo plans are limited to a single user. If you require more than one user, multiple users...
Is there a limit to the amount of projects? The number of projects you can have at any one time is limited depending on the plan you are subscribed...
Is there a limit to the amount of captures per project? Screen captures are limited to 5 per project in the free version of DemoGo. All paid subscriptions have an unlimited...
Can I duplicate existing screens? Screens can be duplicated while in the Project Library by clicking on the three dots above the thumbnail of the...
Can I duplicate projects? Projects can be duplicated in the Project Library, by clicking on the three dots next to a project name in...
Can you rename projects? Projects can be renamed in the Project Library by double-clicking the project name in the Projects List, or by clicking...
What happens to my online project when I delete a project? When you delete a project which has been published online, a dialogue box will prompt you to confirm deletion from...
Do DemoGo projects work on tablet and mobile? When DemoGo captures a web page, the captured copy will retain any responsiveness that was built into the original. This...
What are the minimum specs required to run Demogo on my computer? The DemoGo application requires the following to run: Windows 8 or above (64 bit) 8 GB RAM Demos created by...
I Can’t Find the Solution to my Problem in the Knowledgebase. How Can I Access Support? The Demogo support team are contactable by emailing support@demogo.com. To aid the support team in prompt resolution of your issue,...